RMG GROUP^®: Respect. Motivation. Greatness

RMG GROUP-which stands for Respect– Motivation- Greatness- outside of is a leading retail financial services alternative. RMG GROUP with is a joint venture between Ramsey Management Group Inc and RMG Management Group Inc is headquartered in Los Angeles, CA, Denver, CO, and Phoenix, AZ. Yes, we have over 31 subsidiaries and 3 charities so we have three headquarters. At RMG GROUP our goal is not only to be a leader of all the services and products we touch but to be an innovator and setting the standard higher in expectations. Showing our customers, partners, vendors, and others that they deserve more the RMG way. Started in August of 2014 RMG GROUP's sole mission was to be a leader and innovator. Across our thirty-one companies, RMG GROUP holds over $250 million in assets.

About RMG GROUP Protection:

RMG GROUP Protection is a leading provider in warranty and subscription-based protection plans serving consumers and businesses nationwide. Our main initiative is to change the way our customer views protection. We are the FIRST company to provide zero deductible protection out of our direct competitors. We also hold the leadership championship ring for innovation. 

 

Customer Service Representative

• Answer incoming calls from customers regarding their protection plans and accounts.
• Walk customers through claim procedures when necessary
• Provide 1 call resolution
• Follow up with customers when needed either via email or callback
• Ensure all company required procedures are followed
• Provide pertinent and timely information to all customers

REQUIRED QUALIFICATIONS:

• At least 1 year of customer service experience
• Excellent customer service and communication skills
• PC literacy (Windows, web navigation) and 25 WPM typing skills
• Must be able to work a flexible schedule
• The schedule is subject to the shift bid process

PERKS: 

• Keep the same shift for 6 months
• Two weeks of vacation, seven sick days and three personal days yearly
• Two consecutive days off weekly
• Full benefits after 30 days
• An hourly incentive for hours worked after 5 pm and weekend shifts: $0.50
• Monthly Bonus plan: Up to $600/month
• Total earning potential 19.75
   

  Benefits:

  Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

   

  We strive to demonstrate our Core Values in all positions at RMG GROUP Financial:

  Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

   

  RMG GROUP is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. RMG GROUP will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. RMG GROUP is a drug-free workplace. RMG GROUP provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team careers@rmggroup.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

  Connect With Us!

  Not ready to apply? Connect with us for general consideration.